Privacy Policy

Privacy Policy

Our website respects your privacy and aims to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures used to ensure the confidentiality of your information. Finally, this policy determines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

The protection of your data is crucial to us. Therefore, your name and other information about you are used in accordance with the terms stated in the privacy policy. We will collect information if necessary or directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without providing personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site that you access with a username and password.

1- Data We Collect:

We may collect your information if you wish to place an order for a product on our site.

We collect, store, and process the necessary data to proceed with your purchase on our site to secure any potential future inquiries and provide you with the available services. This may include, but is not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and credit card details.

We use the information you provide to process your requests and provide the services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us, verify your online financial transactions, audit data downloads from the site, identify site visitors, develop site page designs and/or content, and assign them to users. We conduct various demographic-related research and send useful or required information to the user, such as product and service information, unless you object to being contacted about it. We communicate via email to provide details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out at any time.

We may disclose your name and address to a third party to deliver your order (e.g., a delivery agent or supplier).

We may be able to store details of your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will submit soon. You can also manage your address details. You must also commit to maintaining complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We assume no responsibility for the misuse of passwords unless such misuse is caused by an error on our part.

Other Uses of Your Personal Information:

We may use your personal information in opinion polls and marketing studies at your discretion for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw them at any time. We do not forward any responses to third parties. Your email address is disclosed only if you wish to participate in the contest. We keep survey responses completely separate from your private email.

We may send information about us, the site, or our other sites, or our products, sales, offers, newsletters, and other things related to our affiliated companies or partners. If you do not wish to receive such additional information (or part of it), please click the "unsubscribe" link in any email sent to you, and we will stop sending you such information within seven working days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to inquire about unclear information.

We may use some data, while preserving the privacy and confidentiality of the site, for other purposes, including verifying the location of users and tracking their visits to the site or links in emails while subscribing to receive it, and providing such anonymous data, which does not allow the identification of your real personal identity, to a third party, for example, publishers. However, this data will not identify you (as it is not personally identifiable).

Contests:

As part of any competition, we use the data to inform winners and announce our offerings. You can find more details about participating conditions for each competition separately.

Third Parties and Links to Websites:

We may transfer your information to other companies in our group or to our agents and subcontractors to assist us in related transactions in accordance with the terms of this privacy policy. For example, we may turn to a third party to help deliver products, receive payments from you, and use them for statistical or marketing research purposes or to assist our customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risk. In the event that our business or part of it is sold, we may need to transfer our databases containing your personal information. Except as stated in this privacy policy, we will not sell or disclose your personal data to a third party without obtaining your prior approval unless it is necessary for the purposes stated in this privacy policy or if we are required to do so by law. The site may contain advertisements from third parties or links to other websites or frames of other sites. We inform you that we are not responsible for the privacy policy of a third party or the content of these policies applied on other sites, and we are not responsible for third parties to whom we transfer your data in accordance with the privacy policy.

2 - COOKIES:

Acceptance of cookies is not a prerequisite for visiting the site. However, we note that the "cart" functions of the site cannot be used and requested for any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover an IP address (Internet Protocol), saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (e.g., remembering your identity when you want to change your cart without having to re-enter your email address) and not obtaining or using other information about you (e.g., for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. We hope you ensure that our use of cookies does not contain any personal or private information and is free of viruses. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for the operators of the website on its activity, and provide other services related to the activity of the website and the use of the Internet. Google may also transfer this information to a third party if required by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but remember that you will not be able to enjoy all the features of the site. By using this site, you agree that Google uses your data as described and for the purposes described above.

3- Security:

We use appropriate security techniques and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the website, we store your personal information in a database within a secure online server. We use firewall systems on our servers. When we collect electronic payment card information, we protect it using encryption, such as Secure Sockets Layer (SSL). It is challenging for any hacker to decrypt your information, as we cannot guarantee 100% protection. We strongly advise against sending all details of your credit or debit card when communicating with us electronically and without encryption. We implement direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures require us to sometimes ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights:

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that has been previously transmitted to us. You have the right to ask us to correct any errors in your personal data, and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.